Returns & Exchanges

At DeoDap, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 7 days of delivery.

1

Initiate Request

Log in to your DeoDap account, navigate to the 'My Orders' section, and select the item you wish to return to submit a formal request.

2

Quality Inspection

Ensure the product is unused, in its original packaging, and includes all tags and accessories for our team to review your request.

3

Package Pickup

Once approved, our courier partner will visit your location within 2-3 business days to collect the return package safely.

4

Refund Processing

After the item reaches our warehouse and passes quality checks, your refund or exchange will be processed within 5-7 working days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing