Returns & Exchanges
At DeoDap, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 7 days of delivery.
Initiate Request
Log in to your DeoDap account, navigate to the 'My Orders' section, and select the item you wish to return to submit a formal request.
Quality Inspection
Ensure the product is unused, in its original packaging, and includes all tags and accessories for our team to review your request.
Package Pickup
Once approved, our courier partner will visit your location within 2-3 business days to collect the return package safely.
Refund Processing
After the item reaches our warehouse and passes quality checks, your refund or exchange will be processed within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
